VISITING HOSPITAL

All hospital visitors are encouraged to wear a medical face mask. Expand this message for information about visiting hospital. 

Last updated:
31 October 2024

Some visitor restrictions for all Health New Zealand | Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others.

There is still a heightened risk to vulnerable people in hospital and we encourage all people wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and visitors safe.

To keep everybody safe:

  • Visitors or support people are advised to not visit our facilities if they are unwell. We advise that you do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period.
  • Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.
  • Surgical/medical masks are encouraged to be worn at all sites. Masks will be provided if you don’t have one.
  • Please practice hand hygiene with provided alcohol-based hand rub/gel

Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community.

Visiting patients with COVID-19

  • People can visit patients who have COVID-19 but they must wear a surgical mask as a minimum – please use surgical masks provided.

All of our Hospitals

Visiting hours for our hospitals have returned to pre COVID-19 hours.

All visitors are encouraged to wear a medical face mask.

Parents/caregivers can be with their child in hospital and visitors are now allowed, except for the Children’s Haematology and Oncology Day stay where visitor restrictions might apply.

Patients and visitors can also read the additional COVID-19 related visiting guidelines .

Heading to Hospital? The CDHB’s popular hospital shuttle service has now relocated

Wednesday 20 June 2018Media release3 minutes to read

THIS IS AN ARCHIVED PAGE. The advice and information contained in this page may not be current and it should only be used for historical reference purposes.

Canterbury District Health Board's popular hospital shuttle service for patients and hospital visitors ​has now moved from the Deans Avenue car park to Christchurch City Council's Lichfield Street Car Park building. 

The new car park is at 33 Lichfield Street, opposite the Justice Precinct and only a short distance from the hospital.

 PLEASE NOTE THAT FROM AUGUST 2020 THE HOSPITAL SHUTTLE HAS MOVED BACK TO THE NEW DEANS AVENUE CAR PARK AND IS NO LONGER LOCATED AT THE LICHFIELD STREET CAR PARK. 

For detailed information about the new Deans Avenue car park and hospital shuttle service including shuttle bus times and parking payment options, see www.cdhb.health.nz/shuttle

The DHB has made this move, in conjunction with the Council, to ensure that hospital visitors and patients can benefit from the brand-new car park facilities at the Lichfield Street Car Park building. It will make for a more pleasant and stress-free parking experience and – crucially on wet winter days – it is all under cover and well lit.

Canterbury DHB Chief Executive David Meates says, “We set up our original hospital shuttle service back in October 2014 as a temporary stop-gap to ease our hospital parking problems, and we've transported nearly one million passengers since then.

We know that parking at the hospital is still very difficult and will remain so until a replacement for the old blue public car park is built. Until that time we will continue to run a hospital shuttle to and from the Lichfield Street Car Park building to ensure that people get to their hospital appointments on time.

I'm very pleased to announce this great improvement in our service – our thanks to the Council for the opportunity and for working with us towards this solution.”

Christchurch City Council Chief Executive Dr Karleen Edwards says, “I'm delighted to partner with the DHB to get this initiative up and running. It makes perfect sense, and I'm thrilled the Council is able to assist.”

How to catch the shuttle

  • The shuttle operates from:
    • 7am – 6pm, Monday to Friday
    • 9am – 5.30pm, Saturday and Sunday
  • Drive into the car park at 33 Lichfield Street, take a ticket from the machine at the barrier arm, and park anywhere there is a space, you can park for up to 24 hrs.
  • Digital signs show you where to park and how many spaces are left.
  • Take the stairs or the lift to the designated pick-up area at Level 2. This area is clearly marked and has seating.
  • The hospital shuttle bus will pick you up from this area, and bring you back to the same location after your appointment.

Prefer to walk? It's roughly a 10 minute walk from Lichfield Street Car Park building to the hospital. While roadworks are going on, the best route is along Tuam Street.

For more information, see cdhb.health.nz/parking or call 0800 555 300 .

For parking rates, see ccc.govt.nz/carpark.

ENDS

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Page last updated: 28 October 2020

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