Complaints and positive comments provide us with an opportunity to continually assess and improve our service.
Please use this form to send us a patient complaint or send us your positive comments/experiences.
Your complaint will be acknowledged to you within five working days of receipt.
We will endeavour to investigate your complaint within 20 working days from the date of acknowledgement. You will be informed if this will take longer and the reasons this is neccessary.
Where extensive investigations are required, you will be kept informed in writing at monthly or at agreed intervals until the matter is resolved.
Find out more about the
complaints process and how to address any concerns about your care in the
patients and visitors section.
Instructions for use